Refund policy

Refund Request

Thank you for choosing RideFacts. We are committed to providing accurate vehicle history reports and reliable customer support.

If you wish to request a refund, please complete the form below. Once submitted, our team will review your request and get back to you within 24 hours.

Order Number
Full Name*
Email Address*
Refund Request Details*

[ Submit Request ]

What Happens Next

  • You will receive a confirmation email after submitting your request

  • Our team will carefully review your case

  • A response will be provided within 24 hours

Refund Policy

At , customer RideFacts satisfaction is important to us. However, due to the digital nature of our services, certain conditions apply:

  • All purchases are considered final once the vehicle report has been generated and delivered

  • Refunds may only be considered if the report was not delivered successfully

  • In case of technical issues, our team will assist in resolving the problem or provide a replacement report

  • Refund requests must be submitted within 24 hours of the original purchase

  • Approved refunds are processed within 5–10 business days

Need Help?

If you have any questions or require assistance, feel free to contact our support team:

Email: support@ridefacts.info