Shipping policy

Delivery Information

Thank you for choosing RideFacts.

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Digital Product Delivery

All services offered on our platform are digital vehicle history reports. No physical items will be shipped.

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Delivery Method

Once your order is successfully completed and payment is confirmed, your vehicle report will be generated and sent as a PDF file to the email address provided during checkout.

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Delivery Time

• Most orders are processed and delivered within 30 minutes

• In rare situations, delivery may take up to 2 hours due to system processing or additional verification

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Incorrect Email Address

Customers are responsible for entering the correct email address at checkout.
RideFacts is not responsible for reports sent to an incorrect email provided by the customer.

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Technical Issues

If you do not receive your report within the expected timeframe:

• Check your Spam/Junk folder

• Ensure your email address was entered correctly

If the report is still not found, please contact our support team for assistance.

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Contact

For any delivery or order-related inquiries, please reach out to us:

Email: support@ridefacts.info